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Veterinary clinicsAI receptionist

You’re in surgery. We’re at the front desk.

Four-forty. The doctor’s in surgery and the techs’ hands are full. When nobody can grab the phone, your AI receptionist answers: it books new clients on your calendar and alerts your team to urgent calls.

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Keep your number Voice selections

01 / How it works

Your phone rings first. Then it fills in the card.

Clients call the number they already have. When your team is busy or doesn’t pick up, your carrier forwards the call to your AI receptionist — about 20 seconds is common, and your carrier sets the timing. It says it’s AI, names your clinic and fills in four things.

  1. Kennel 01

    Pet

    Waffles
    corgi · 10 weeks

    Who’s coming in: the pet’s name, species or breed, and age.

  2. Kennel 02

    Owner

    Chloe & Sam Bennett
    (570) 555-0147

    The owner’s name and the best number to call back.

  3. Kennel 03

    Reason

    “Our new puppy needs his first visit.”

    Why they’re calling, in their own words. Medical questions go to your team.

  4. Kennel 04

    Next step

    Booked
    Thursday, 10:00 AM

    Booked on your calendar, or flagged urgent with your team alerted right away. A summary waits in your dashboard.

Example card for a first puppy visit. The names and numbers are made up.

03 / Where it stops

Front desk work. Not exam room work.

Your receptionist handles the phone. Anything that takes a veterinarian’s judgment goes to your team.

Front desk

Your AI receptionist

  • Answers forwarded calls day or night, up to three at the same time
  • Says it’s AI and names your clinic
  • Takes the pet, the owner, a callback number and the reason
  • Books visits on your calendar
  • Answers questions about your services, hours, location and prices, from your info
  • Flags urgent calls and alerts your team right away
  • Leaves a summary of the call in your dashboard

Exam room Staff only

Your team

  • Medical advice, triage and diagnoses
  • Medication and treatment questions
  • Emergencies: your team decides what happens next
  • Calling back urgent cases
  • Same-day decisions, like Cooper’s 5:15 slot
04 / Setup

Setup reads like an intake form.

Tell it about your clinic once. Most of it is what your front desk already knows by heart.

Watch the setup

Intake form

Patient: your clinic · example
  1. 01

    Your clinic

    Stonewren Veterinary Clinic · Mon–Fri 8–6 · Sat 8–12

    Services, hours, location, and the prices you want it to share.

  2. 02

    Your greeting

    “Stonewren Veterinary Clinic, this is the AI receptionist.”

    Choose a voice from the built-in library. It always says it’s AI.

  3. 03

    Your calendar and your team

    Urgent alerts → Kayla, front desk

    Where visits get booked, and who gets urgent alerts.

  4. 04

    Forwarding and a test call

    (570) 555-0183 → busy or no answer → AI

    Busy and no-answer forwarding with your carrier, then call your own number.

05 / Pricing

Put a busy month on the scale.

One monthly plan, then AI minutes measured by the second. Slide to a month like yours and read the display.

$74.95a month

  • 100 AI minutes included
  • Then $0.3495 a minute, measured by the second
  • Only connected AI conversation time counts
  • Ringing time and calls your staff answer don’t use minutes

Est. monthly

$144.85

300 MIN AI time

Example estimate

Simultaneous call handling included during your trial and subscription. Need custom call capacity? Contact us.

For new customers. Card required; $0 today. Your 48-hour free trial starts when checkout is complete and is part of your first monthly period. You get 100 calling minutes shared with that first month and an automatically assigned number. Unless you cancel before the 48 hours end, we automatically charge the full $74.95 for that month. The plan then renews at $74.95/month with 100 AI-connected minutes per month; extra time is $0.3495/min, billed by the second. Prices are before tax.

Trial usage counts toward your first month’s 100 included minutes. If you use them all during the trial, AI calls pause until the trial ends and payment succeeds; there is no early charge. If you cancel after a paid charge, there is no prorated refund: your service and number stay available until the monthly period ends, then close.

Live microphone demo · Ara · Grok

Willow Veterinary Clinic

One free live demo per visitor, up to 2 minutes. Choose any industry to try; ending the call uses your demo. Your microphone audio goes to our voice provider to answer you. We do not save the audio or transcript. Use fictional details. No real appointments, calls or texts are made. Minimizing keeps your microphone on.

Checking your demo time…

2:00

Press Try it live, then allow your microphone.

Live transcript

Your conversation will appear here as you speak.
06 / FAQ

Questions from the front desk.

Straight answers for clinic owners and practice managers.

Can it book new clients?

Yes. It takes the pet’s name, species or breed and age, the owner’s name and callback number and the reason for the visit, then books it on your calendar. A summary of the call waits in your dashboard.

What happens with an urgent call?

It flags the call as urgent for your clinic team and alerts your staff right away, then lets the caller know the team will call back. It doesn’t triage or handle emergencies itself; your team decides what happens next.

Will it answer medical questions?

No. It doesn’t give medical advice, triage or diagnoses. It takes down the question and the details, and your team calls back.

Can it tell callers our hours and services?

Yes. It answers questions about your services, hours, location and prices using the information you give it.

Do we keep our clinic number?

Yes. Clients call the number they already have, and your front desk phone rings first. Conditional call forwarding with your carrier sends busy or unanswered calls to a dedicated AI number. A no-answer delay of about 20 seconds is common; your carrier sets the timing. Closed-hours rules can send after-hours calls there too, where your carrier supports them.

What if two clients call at once?

Simultaneous call handling is included. Contact us if you need custom call capacity.

Does it tell callers it’s AI?

Yes. It always says it’s an AI receptionist and names your clinic in its greeting. Choose a voice from the built-in library.

How is monthly usage calculated?

$74.95 a month includes 100 AI minutes. After that it’s $0.3495 a minute, measured by the second. Only connected AI conversation time counts; ringing time and calls your staff answer don’t.

Back to surgery. We’ll get the phone.

Keep your number. Your front desk still rings first, and your AI receptionist picks up the calls nobody can grab.

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