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Insurance agencies · AI receptionist

You cover them. We cover the phone.

Your phone rings first. When you and your CSR are tied up, an AI receptionist takes the details, books the quote appointment on your calendar and alerts you if it’s urgent.

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Keep your number Voice selections

01 / How it works

The declarations page, for your phones.

You read these for a living. Here’s what the receptionist covers, when it answers and what it leaves to you.

Declarations

Inbound Booking receptionist coverage Page 1 of 1

Item 1Named insured
Your agency
Item 2Coverage
Calls you can’t get to: the busy or unanswered calls your carrier forwards. Your number stays the same, and your phone rings first.
Item 3Waiting period
About 20 seconds of ringing is common. Your carrier sets the timing.
Item 4Covered hours
Day or night, where your carrier forwards
Item 5Call handling
Simultaneous call handling included
Item 6Greeting
Says it’s an AI receptionist and names your agency. Choose a voice from the built-in library.
Item 7On each call
Takes the caller’s name, number, address and reason for calling. Answers questions about your hours, your location and the lines you write. Books quote appointments on your calendar.
Item 8Urgent calls
Flagged, and you’re alerted right away
Item 9Records
A summary of each call waits in your dashboard
Item 10Monthly premium
$74.95, 100 AI minutes included. See pricing

Exclusions

  • Binding coverage, quoting premiums or giving coverage advice
  • Collecting policy numbers, Social Security numbers or payment details
  • Handling claims. On a claims call it takes the details, then books a time or flags the call for you.

Not an insurance policy. This page describes how the Inbound Booking receptionist works.

03 / Setup

Four steps to your first covered call.

Most of setup is telling the receptionist how your agency works.

  1. Your agency

    The lines you write, your hours, your location and who on your team handles what.

  2. Voice and greeting

    Choose a voice from the built-in library. The greeting always says it’s AI and names your agency.

  3. Calendar and alerts

    Which appointments it can book, and who gets alerted when a call is urgent.

  4. Forwarding and a test call

    Set up conditional call forwarding with your carrier, then place a test call and read the summary.

Watch the setup
04 / Pricing

One premium, plainly stated.

One monthly plan, then AI minutes measured by the second. Slide to a busy month and read the notice.

Monthly premium

Inbound Booking · AI receptionist

$74.95a month

  • 100 AI minutes included
  • Then $0.3495 a minute, measured by the second
  • Only connected AI conversation time counts
  • Ringing time and calls your staff answer don’t use minutes
300 min
Monthly plan, 100 AI minutes included
$74.95
200 more minutes × $0.3495, by the second
$69.90

Estimated monthly total

$144.85

An estimate for planning. Drag the slider or use the arrow keys.

Simultaneous call handling included during your trial and subscription. Need custom call capacity? Contact us.

For new customers. Card required; $0 today. Your 48-hour free trial starts when checkout is complete and is part of your first monthly period. You get 100 calling minutes shared with that first month and an automatically assigned number. Unless you cancel before the 48 hours end, we automatically charge the full $74.95 for that month. The plan then renews at $74.95/month with 100 AI-connected minutes per month; extra time is $0.3495/min, billed by the second. Prices are before tax.

Trial usage counts toward your first month’s 100 included minutes. If you use them all during the trial, AI calls pause until the trial ends and payment succeeds; there is no early charge. If you cancel after a paid charge, there is no prorated refund: your service and number stay available until the monthly period ends, then close.

Live microphone demo · Ara · Grok

Harbor Insurance Agency

One free live demo per visitor, up to 2 minutes. Choose any industry to try; ending the call uses your demo. Your microphone audio goes to our voice provider to answer you. We do not save the audio or transcript. Use fictional details. No real appointments, calls or texts are made. Minimizing keeps your microphone on.

Checking your demo time…

2:00

Press Try it live, then allow your microphone.

Live transcript

Your conversation will appear here as you speak.
05 / FAQ

Questions agencies ask.

Will it quote premiums over the phone?

No. It doesn’t quote premiums or give coverage advice. It takes the caller’s name, number, address and what they’d like quoted, then books a quote appointment on your calendar. The quoting stays with you.

Can it bind coverage?

No. When a caller asks, it says so plainly: it can’t bind coverage, but you can. It takes their details and books a time with you, or flags the call as urgent so you’re alerted right away.

What about renewals and policy changes?

It takes the caller’s details and what they need, and books a review on your calendar. It doesn’t take policy numbers, Social Security numbers or payment details, and it doesn’t make changes to a policy.

What happens on a claims call?

It doesn’t handle claims. It takes the caller’s details and what happened, then books a time with your team or flags the call as urgent so you’re alerted right away.

Does it answer after hours?

Where your carrier supports a closed-hours rule, after-hours calls can forward to your AI receptionist too. It answers day or night, takes the details and books appointments on your calendar.

Do we keep our agency number?

Yes. Your phone rings first. Conditional call forwarding with your carrier sends busy or unanswered calls to a dedicated AI number. A no-answer delay of about 20 seconds is common; your carrier sets the timing.

Will callers know it’s AI?

Yes. The greeting always says it’s an AI receptionist and names your agency. Choose a voice from the built-in library.

How is monthly usage calculated?

$74.95 a month includes 100 AI minutes. After that it’s $0.3495 a minute, measured by the second. Only connected AI conversation time counts; ringing time and calls your staff answer don’t.

Stay with your client. We’ll take the next call.

Build your receptionist 48-hour free trialWatch the setup