Leak under the kitchen sink
- Address
- 88 Mill St
- Caller
- Sam Ortiz · (570) 555-0156
- Notes
- “Dripping at the trap. Bucket under it for now.”
- Timing
- Callback today
Callback today
Plumbing · AI receptionist
Good work takes two hands. The phone is covered.
Hands on a repair, phone out of reach. Your phone rings first. When you can’t pick up, your AI receptionist takes the request, the address and a callback time, then puts it all in your dashboard.
Build your receptionist 48-hour free trialTry it live
Keep your number Voice selections
01 / Follow a call
One number in. Every call ends up somewhere useful.
- 01 · Inlet
Your number
Customers call the number they already know. There’s no new number to remember.
- 02 · Valve
You ring first
Your staff get the first chance to answer. Calls you pick up don’t use AI minutes.
- 03 · Tee
Busy or no answer
Your carrier forwards the call to your AI number. About 20 seconds is common; your carrier sets the timing. After-hours rules where supported.
- 04 · Receptionist
A clear first hello
It says it’s AI, then collects the request, service address, name and callback number.
- 05 · Outlet
Your dashboard
A summary is waiting when you come up for air. You take it from here.
Forwarded calls are answered by your AI receptionist and summarized in your dashboard.
02 / Work orders
Know what you’re calling back about.
Leak, drain or water heater: each request arrives with the details your team needs. The names and numbers here are made up.
Slow bathroom drain
- Address
- 12 Harbor Rd
- Caller
- Dana Reyes · (570) 555-0142
- Notes
- “Upstairs sink, draining slowly for about a week.”
- Timing
- Thursday morning
Booked · Thu 9–11 AM
Water heater replacement
- Address
- 40 Birch Ln
- Caller
- Pat Kim · (570) 555-0173
- Notes
- “40-gallon gas unit, about 12 years old. Asked about price.”
- Timing
- Tomorrow after 5 PM
Owner confirms price
Calendar connected: it checks availability, books routine visits and confirms the appointment. Not connected: it takes a preferred time for your callback.
Urgent line: choose a direct number, and a caller who says it’s urgent, like water actively leaking, can be connected to you.
It doesn’t quote prices, diagnose problems or dispatch emergency service. Your team determines the work needed and the price.
03 / Setup
Watch Birchwood get set up Set up like Birchwood Plumbing.
Our sample plumber goes from sign-up to a live test call in four steps.
Business and service area
Add the plumbing work you do, the areas you cover and your hours.
Voice and greeting
Choose a voice from the built-in library. The greeting always says it’s AI.
Calendar, if you want it
Connect a calendar so it can book and confirm available visits. Skip it and it takes preferred times instead.
Forwarding and a test call
Set up conditional forwarding with your carrier, then call and see the summary land.
04 / Pricing
Coverage that fits the shape of your month.
$74.95a month
- 100 AI minutes included
- Then $0.3495 a minute, measured by the second
- Only connected AI conversation time counts
- Ringing time and calls your staff answer don’t use minutes
$144.85Estimated monthly total
An estimate for planning. Connected AI time is measured by the second.
Simultaneous call handling included during your trial and subscription. Need custom call capacity? Contact us.
For new customers. Card required; $0 today. Your 48-hour free trial starts when checkout is complete and is part of your first monthly period. You get 100 calling minutes shared with that first month and an automatically assigned number. Unless you cancel before the 48 hours end, we automatically charge the full $74.95 for that month. The plan then renews at $74.95/month with 100 AI-connected minutes per month; extra time is $0.3495/min, billed by the second. Prices are before tax.
Trial usage counts toward your first month’s 100 included minutes. If you use them all during the trial, AI calls pause until the trial ends and payment succeeds; there is no early charge. If you cancel after a paid charge, there is no prorated refund: your service and number stay available until the monthly period ends, then close.
05 / FAQ
The useful details before you hand over a call.
Can I keep my current number?
Yes. Customers call your existing number and your staff ring first. Your carrier’s conditional forwarding sends busy or unanswered calls to a dedicated AI number. Your carrier controls the no-answer delay, and an after-hours rule can be set up where supported.
Does it book jobs or quote prices?
With your calendar connected, it checks availability, books a routine visit and confirms the appointment with the caller. Without one, it collects the request and a preferred time for your callback. It doesn’t quote prices, diagnose plumbing problems or dispatch emergency service. Your team determines the work needed and the price.
What does the caller hear first?
A greeting that says it’s the AI receptionist for your business. Then it gathers the request, the service address, a name and a callback number.
Can urgent calls reach me?
Choose a direct number for urgent calls. When a caller says it’s urgent, like water actively leaking, it can connect them to you.
Which minutes am I paying for?
$74.95 a month includes 100 AI minutes. After that it’s $0.3495 a minute, measured by the second. Only connected AI conversation time counts; ringing time and calls your staff answer don’t.
What happens before it goes live?
Add your services and service area, pick a voice from the built-in library, connect a calendar if you want, then set up forwarding with your carrier and place a test call. You’ll see the call and its summary in your dashboard.
Keep your hands on the good work.
We’ll take care of the first hello.
Build your receptionist 48-hour free trialWatch the setup